How to Fix / Solve: Soul Knight Prequel Not Working

How to Fix / Solve: Soul Knight Prequel Not Working


Experiencing problems while playing “Soul Knight Prequel”? Sometimes, it’s due to issues with the servers. Checking the official website for server status helps. If the servers are down, waiting for a bit might be needed. Staying updated through the Soul Knight Prequel Discord server is also a good idea.


Disabling VPN

If you’re playing Soul Knight Prequel in a place where it’s limited, your VPN might cause problems. Turning it off could help. Here’s how:

For Android:

  • Go to “Settings” > “Network & Internet” > “VPN.”
  • Turn off the VPN.

For iOS:

  • Open “Settings” and tap on “VPN.”
  • Switch it to “Off.”


Restarting the Game

Got issues with Soul Knight Prequel? Restarting the game can work wonders sometimes:

  1. Close the game using the app switcher.
  2. Open it again and look for an option to restart or start a new game.


Clearing Cache or Reinstalling the App

Are you stuck on a loading screen in Soul Knight Prequel? Try these steps:

Clear App Cache (Android):

  • Visit your device’s “Settings.”
  • Go to “Apps” or “Applications.”
  • Find “Soul Knight Prequel.”
  • Tap “Storage” or “Storage & cache.”
  • Click “Clear Cache.”

Reinstall the App:

  • Uninstall Soul Knight Prequel.
  • Visit the app store (Google Play Store or App Store).
  • Download and install the game again.


Managing App Space on Android and iOS

Clearing cache on Android:

  1. Go to “Settings.”
  2. Tap “Apps” or “Application Manager.”
  3. Choose the app.
  4. Tap “Storage” and then “Clear Cache.”

For iOS, managing space and reinstalling the app works differently:

  • Offload the App:
    • Go to “Settings” > “General” > “iPhone Storage.”
    • Select the app and tap “Offload App.”

Reinstall the App:

  • Uninstall the App:
    • Android: Go to “Settings” > “Apps.”
    • iOS: Long-press the app icon and select “Remove App.”
  • Download and install the app again.


Frequently Asked Questions

Q: How long do server issues last?

A: It’s different each time. Check the website or Discord for updates.

Q: Will clearing the app cache delete my progress?

A: Usually not, but it’s good to back up your progress just in case.

Q: How fast does Soul Knight Support respond?

A: Response time varies. Give them all the details for quicker help.



Dealing with Soul Knight Prequel issues can be frustrating, but these troubleshooting steps might help you get back to the game smoothly. If the problems persist, reaching out to support for assistance is a good idea.